When you voluntarily submit information through our website, we may collect information such as your name, email address, telephone number, property information, and other information you choose to provide regarding your situation or inquiry. We may also collect basic technical information associated with use of our website, such as browser type, device information, IP address, and website activity, when available through our website and service providers.
Information you provide may be used to: • Respond to your inquiry and discuss your property or homeowner options. • Communicate with you regarding appointments, requested information, and related services. • Provide information about real estate or homeowner-related services that may be relevant to your inquiry. • Operate, maintain, and improve our website and services. • Comply with applicable legal and regulatory requirements.
If you provide your telephone number and expressly consent to receive SMS messages from Upstate Homeowner Options, we may send text messages regarding your inquiry, property options, appointments, and related services. Message frequency varies. Message and data rates may apply. Reply STOP to opt out of text messages or HELP for help. Consent to receive SMS messages is not a condition of purchase. We do not sell or share your SMS opt-in consent or mobile telephone number with third parties for their own marketing or promotional purposes. SMS consent is used only for communications associated with Upstate Homeowner Options and the services described at the time you provide consent.
We may share information with service providers that assist us in operating our website, communications, scheduling, customer relationship management, or other business functions. These providers may use information only as necessary to provide services on our behalf or as otherwise permitted by law. We may also disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect our rights, property, or safety. We do not sell your personal information to third parties.
We use reasonable administrative and technical measures intended to protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
You may ask us to update or correct personal information you have provided. You may unsubscribe from email communications using any unsubscribe method provided in those communications. For text messages, reply STOP to opt out or HELP for assistance.
Our website may use third-party services to provide website hosting, forms, scheduling, communications, analytics, or related business functions. Those providers may process information according to their own privacy practices and their agreements with us.
Our website may use cookies and similar tracking technologies to help the website function properly, understand website usage, improve our services, and support analytics and marketing activities. These technologies may collect information such as browser type, device information, IP address, pages visited, referring pages, and interactions with our website. Some cookies or tracking technologies may be provided by third-party service providers. You may be able to control or disable cookies through your browser settings; however, disabling certain cookies may affect website functionality.
Upstate Homeowner Options provides information and assistance concerning homeowner and property options. Real estate-related services may be provided by or through a licensed real estate professional as applicable. Submitting information through this website does not obligate you to sell your property, enter into a real estate transaction, or purchase any service.
We may update this Privacy Policy periodically. Changes will be reflected on this page with an updated effective date.
If you have questions about this Privacy Policy or our privacy practices, contact: